Shipping policy

Shipping Policy
Last updated: 27 October 2026

Free standard shipping
Standard shipping is free on every order to destinations where checkout accepts orders. There is no minimum purchase for free shipping.

Estimated delivery
Orders are estimated to arrive within 7–14 days. Delivery times are estimates and may vary based on destination, order volume, carrier conditions, and customs processing.

If there is a delay
If we cannot ship within the timeframe stated for your order, we will contact you with an updated estimate and let you choose whether to accept the delay or cancel for a full refund.

Tracking and support
When tracking is available, we will send the tracking details after your order ships. If your order has not arrived after the estimated delivery window, contact SolveMas using the contact details on our website and include your order number.